205-428-6935
SERVING BIRMINGHAM
AND SURROUNDING AREAS

 
 

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Customer Feedback:

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Angie's List





 

 
  After spending hours on the phone between pathetic excuses for heating and air contractors, and our home repair warranty company, to try to resolve issues with our central heat/air unit, I finally gave up on the idea of trying to get either to actually be helpful in getting said problems resolved. And after searching the web for a reputable company in which to invest trust to bring resolution, I came across Ethridge Heating and Air, and noticed that they had quite a few favorable reviews about their company and service. So, despite having to leave the warranty co. out of the picture, I gave Ethridge a chance, and I couldn't be happier with the result. From initial contact with them, to interacting with the technician (Michael Painter - you rock), I was shown nothing short of complete professionalism and eagerness to have my business, repeat business and my air/heating problems completely addressed. The technician - Mike - came in, kept me completely in the loop regarding every small and large thing he found (of his own accord), his thoughts/advice on next steps w/out trying to sell me anything, and a running estimate of what my final costs would be based on his suggestions/expert opinion. At no point during his work was I not completely knowledgeable concerning the process necessary to get our air/heating unit operational once more. And once given the green flag to proceed with repairs, Mike was quick, thorough, committed (working in the middle of a slight rainstorm) and completely transparent from start to finish. Absolutely awesome. I truly can't say enough about just how phenomenal doing business with this company is.

And, to avoid any confusion concerning this review and my thoughts about Ethridge, yes, this is a real review by a real homeowner really fed up with dealing with companies/people that couldn't give a crap about actually providing quality service to its customers. And it was an extreme pleasure having had the opportunity to work with Ethridge and know that there are actual companies out there that DO care. I'm not affiliated in any way with the company (pointed out to again assure readers that my review is legitimate), but I can say with tremendous certainty that I will be in the future with regards to selecting a heating & air company in which I have the utmost confidence to do a job and to do it incredibly well.

If you're having problems with your air/heating unit, please save yourself a lot of time, trouble, expense, and headache, and just go with a service provider that is committed to doing the job right and as thoroughly as possible the first time. That provider is Ethridge, and you will not regret the decision.
 

March 22, 2011

Technician was prompt, thorough and very informative.


Gas or Electric Furnace / Forced Air Heating System - Repair
February 25, 2011

 Excellent expert service and installation of new unit - will use again


Central A/C - Install
September 05, 2010

Rex Holman was very responsive to all my questions and answered them to my satisfaction. The two men {I did not get their names} did a good job installing it to my satisfaction.  At the present time I am very satisfied the way it is performing.


August 19, 2010

Price competitive, installation on time, professionally done, installers friendly, helpful, and went above service expected. Overall very satisfied.


March 15, 2010

Best experience ever with a contractor. They asked me every step of the way if I liked something in the position they wanted. I wanted my lines replaced from my heat pump to the unit and to keep them in the wall. They were able to do this with no trouble. I asked them to route my return differently and they performed this with no problem. You won't go wrong with this contractor.


March 13, 2010

Ethridge Heating was fair in their assessment of the problem with my heating system and worked with me in order to say money for me. They were accommodating and showed up to my property in a timely fashion. Because of my first experience with them, I will continue to use them in the future.


March 10, 2010

Excellent and timely service from beginning through completion.


February 20, 2010

Very fast response to my quote request, estimator and installer arrived on time. Inside fan unit could have been installed neater. Equipment quality excellent.

Trane Comfort Specialist Dealer   Nate Certified Technicians Angie's List

BBB Accredited Business

AL CERT# 01322

 
About Ethridge Heating and Air
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Financing provided by Wells Fargo Financial National Bank, a subsidiary of Wells Fargo Financial. Wells Fargo Financial is an affiliate of Wells Fargo Bank, N.A.

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Ethridge Heating and Air - 6259 Park South Drive Suite 101  Bessemer, AL  35022   PH: 205-428-6935


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