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Testimonials |
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Customer Feedback:
Hear
what our customers are saying and tell us how we are doing.
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After spending hours on the phone between pathetic excuses
for heating and air contractors, and our home repair
warranty company, to try to resolve issues with our central
heat/air unit, I finally gave up on the idea of trying to
get either to actually be helpful in getting said problems
resolved. And after searching the web for a reputable
company in which to invest trust to bring resolution, I came
across Ethridge Heating and Air, and noticed that they had
quite a few favorable reviews about their company and
service. So, despite having to leave the warranty co. out of
the picture, I gave Ethridge a chance, and I couldn't be
happier with the result. From initial contact with them, to
interacting with the technician (Michael Painter - you
rock), I was shown nothing short of complete professionalism
and eagerness to have my business, repeat business and my
air/heating problems completely addressed. The technician -
Mike - came in, kept me completely in the loop regarding
every small and large thing he found (of his own accord),
his thoughts/advice on next steps w/out trying to sell me
anything, and a running estimate of what my final costs
would be based on his suggestions/expert opinion. At no
point during his work was I not completely knowledgeable
concerning the process necessary to get our air/heating unit
operational once more. And once given the green flag to
proceed with repairs, Mike was quick, thorough, committed
(working in the middle of a slight rainstorm) and completely
transparent from start to finish. Absolutely awesome. I
truly can't say enough about just how phenomenal doing
business with this company is.
And, to avoid any confusion concerning this review and my
thoughts about Ethridge, yes, this is a real review by a
real homeowner really fed up with dealing with
companies/people that couldn't give a crap about actually
providing quality service to its customers. And it was an
extreme pleasure having had the opportunity to work with
Ethridge and know that there are actual companies out there
that DO care. I'm not affiliated in any way with the company
(pointed out to again assure readers that my review is
legitimate), but I can say with tremendous certainty that I
will be in the future with regards to selecting a heating &
air company in which I have the utmost confidence to do a
job and to do it incredibly well.
If you're having problems with your air/heating unit, please
save yourself a lot of time, trouble, expense, and headache,
and just go with a service provider that is committed to
doing the job right and as thoroughly as possible the first
time. That provider is Ethridge, and you will not regret the
decision.
Gas
or
Electric
Furnace
/
Forced
Air
Heating
System
-
Repair
March 22, 2011
Technician was
prompt, thorough
and very
informative.
Gas or Electric
Furnace / Forced
Air Heating
System - Repair
February 25,
2011
Excellent
expert service
and installation
of new unit -
will use again
Central
A/C - Install
September 05,
2010
Rex Holman was
very responsive
to all my
questions and
answered them to
my satisfaction.
The two men {I
did not get
their names} did
a good job
installing it to
my satisfaction.
At the present
time I am very
satisfied the
way it is
performing.
Heat Pump - Install or Replace
August 19, 2010
Price competitive, installation on time, professionally done, installers friendly, helpful, and went above service expected. Overall very satisfied.
Heat Pump - Install or Replace
March 15, 2010
Best experience ever with a contractor. They asked me every step of the way if I liked something in the position they wanted. I wanted my lines replaced from my heat pump to the unit and to keep them in the wall. They were able to do this with no trouble. I asked them to route my return differently and they performed this with no problem. You won't go wrong with this contractor.
Gas or Electric Furnace / Forced Air Heating System - Repair
March 13, 2010
Ethridge Heating was fair in their assessment of the problem with my heating system and worked with me in order to say money for me. They were accommodating and showed up to my property in a timely fashion. Because of my first experience with them, I will continue to use them in the future.
Heat Pump - Install or Replace
March 10, 2010
Excellent and timely service from beginning through completion.
Heat Pump - Install or Replace
February 20, 2010
Very fast response to my quote request, estimator and installer arrived on time. Inside fan unit could have been installed neater. Equipment quality excellent.
  
AL CERT# 01322
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